Privacy Policy
Crystal Kitesurfing is committed to protecting your privacy. This Privacy
Policy explains our data processing practices and your options regarding the
ways in which your personal data is used. If you have any requests
concerning your personal information or any queries with regard to our
processing please contact us at info@crystalmarinecyprus.com
Information collected
Crystal Kitesurfing collects the details provided by you on registration
together with information we learn about you from your use of our service
and your visits to our web site and other sites accessible from them. We
also collect information about the transactions you undertake including
details of payment cards used.
We may collect additional information in connection with your participation
in any promotions or competitions offered by us and information you provide
when giving us feedback or completing profile forms. We also monitor
customer traffic patterns and site use which enables us to improve the
service we provide.
Use of your information and your preferences
We will use your information to provide and personalise our service and to
detect and prevent fraud. We will also use your contact details to
communicate with you. We may use your information to send you offers and
news about Crystal Kitesurfing products and services or those of other
carefully selected companies which we think may be of interest to you. We
may contact you by post, email, telephone or fax for these purposes.
Once you have registered to use Crystal Kitesurfing.com, you will be
provided with access to a "Contact Preferences" page that will allow you to
tailor our commercial communications to your preferences.
To change your contact preferences simply click "Your Account" in the top
frame and click "Your Contact Preferences". If you do not want to receive
commercial communications from us, please select your choices by using the
boxes available on that page.
We like to hear your views to help us improve our service. From time to
time, we may contact you by post, email, telephone or fax to ask your
opinions. Again, if you do not want to be contacted for this purpose, please
make your choice on the "Contact Preferences" page.
We may use your information to verify your identity and prevent or detect
fraud. In performing these checks your information may be disclosed to
credit reference agencies, who may keep a record of that information. This
is not a credit check and your credit rating will be unaffected.
Please note that there may be instances where it may be necessary for us to
communicate with you, in any event, for administrative or operational
reasons relating to our service.
Disclosures of your information
Your information may be passed to and used by all Hiley's Worldwide
companies. We will never pass your personal information to anyone else,
except where we are required or permitted to do so by law, for any
successors in title to our business and suppliers that process information
on our behalf both in the UK and abroad. We may also use and disclose
information in aggregate (so that no individual customers are identified)
for marketing and strategic development purposes.
Other web sites
Our web site may contain links to other web sites which are outside our
control and are not covered by this Privacy Policy. If you access other
sites using the links provided, the operators of these sites may collect
information from you which will be used by them in accordance with their
privacy policy, which may differ from ours.
Cookies
"Cookies" are small pieces of information sent by a web server to a web
browser, which enables the server to collect information from the browser.
You can find out more about the way cookies work on http://www.cookiecentral.com.
Crystal Kitesurfing uses cookies for a number of purposes, for instance to
enable us to simplify the logging on process for registered users, to help
ensure the security and authenticity of registered users, to provide the
mechanisms for online shopping and to enable traffic monitoring.
Non-registered visitors of the site are sent anonymous cookies to keep track
of their browsing patterns and build up a demographic profile. In addition,
any visitor who has clicked on a Crystal Kitesurfing.com advertisement on
another site that links to Crystal Kitesurfing.com will be sent anonymous
cookies that will allow us to analyse advertising effectiveness and manage
our relationship with affiliate sites.
Whilst you do not need to allow your browser to accept cookies in order to
browse much of our web site or to access many of our services, you must have
cookies enabled if you wish to shop online at any of our stores or access
any areas reserved for registered users.
Most browsers allow you to turn off the cookie function. If you want to know
how to do this please look at the help menu on your browser. As described
above this will restrict the online Crystal Kitesurfing services you can
use.
Access rights
To obtain a copy of the personal information Crystal Kitesurfing holds about
you, please write with full details to us at: Data Protection Officer,
Corporate & Legal Affairs, Crystal Kitesurfing, Shop 4, Ayioss Therioss
Complex, Prodromi, Polis 8854. enclosing your cheque or postal order for £10
payable to Hiley's Worldwide Limited
E-mail: info@crystalmarinecyprus.com